Privacy Policy
1. Introduction
At leedstosilverdale.com (“we”, “us”, or “our”), we take your privacy and the protection of your personal data very seriously. We are committed to maintaining the highest standards of data protection and privacy, in accordance with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and all applicable data protection legislation. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you interact with our website and services.
2. Scope of This Privacy Policy and Role as Data Controller
This Privacy Policy applies to all users of the website leedstosilverdale.com and any associated domains, products, services, and communications. For the purposes of the GDPR, we are the data controller of your personal data—meaning we determine the purposes and means of processing your data.
If you have any questions, please contact us at [email protected].
3. Categories of Personal Data We Collect
Depending on your interaction with leedstosilverdale.com, we may collect and process the following categories of personal data:
a. Usage Data
Information about how you use our website, including pages visited, time spent, IP address, browser type, referring URLs, and session information.
b. Account Data
Information provided during account registration or interactions with our services, including your full name, billing address, shipping address, email address, and telephone number.
c. Profile Data
Details such as your preferences, purchase history, interests, and behavioral patterns inferred from your interactions with our site.
d. Communication Data
Records of your communications with us, including emails, inquiries submitted via our contact forms, and history of customer support requests.
e. Technical Data
Device-specific data including operating system, browser type and version, time zone settings, system configuration, and other technical identifiers.
f. Transaction Data
Details related to purchases, payment methods (excluding full payment details), order history, and delivery tracking information.
g. Preference Data
Your preferences regarding marketing communications, newsletter subscriptions, promotional interests, and consent choices.
4. Legal Bases for Processing
We process your personal data in accordance with the following legal bases:
– Legitimate Interests: Where necessary for the operation and improvement of our services, website functionality, direct marketing (when appropriate), and fraud prevention.
– Contractual Necessity: To fulfill our obligations under any contract entered between you and us, including order processing and customer service.
– Consent: For marketing communications, use of non-essential cookies, and where legally required for data transmission or processing.
– Legal Obligation: In cases where we are required to comply with applicable law or regulatory requirements.
5. Your Rights
In accordance with applicable law, you may exercise the following rights in relation to your personal data:
– Right of Access: Request confirmation and a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data, subject to applicable legal and contractual limitations.
– Right to Restrict Processing: Request limitation of processing of your data under certain conditions.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to processing where it is based on legitimate interests, including for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your data, including but not limited to:
– Encryption of data at rest and in transit
– Secure socket layer (SSL) technology for data transmission
– Role-based access controls and authentication protocols
– Data backups and disaster recovery mechanisms
– Regular training for personnel on data protection and information security
7. International Transfers
Where personal data is transferred outside the European Economic Area (EEA) or the United Kingdom to countries that may not offer equivalent data protection laws, we ensure appropriate safeguards are in place. These may include the use of Standard Contractual Clauses issued by the European Commission or equivalent mechanisms pursuant to applicable laws.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations:
– Usage Data: retained for up to 12 months for analytics and performance monitoring.
– Account and Profile Data: retained for the duration of your account and no longer than 6 months after closure.
– Communication Data: retained for 2 years for audit and support history.
– Technical Data: retained for up to 12 months.
– Transaction Data: retained for 7 years for accounting, tax, and legal compliance.
– Preference Data: retained until consent is withdrawn or for up to 24 months, whichever comes first.
9. Cookie Policy
Our website uses cookies to enhance user experience and functionality. Categories of cookies include:
– Essential Cookies: Required for core functionality of the site.
– Functional Cookies: Enable additional features such as user preferences and site customizations.
– Analytics Cookies: Gather aggregate performance and usage data to help us improve the site.
– Performance Cookies: Track website performance metrics such as page load times and responsiveness.
10. Cookie Management and Compliance
We comply with GDPR and CCPA regulations for obtaining consent and allowing users to manage cookie preferences. Upon visiting leedstosilverdale.com, users are presented with a cookie consent banner providing opt-in control over non-essential cookies. You may change your cookie settings at any time using the cookie management tool displayed on our website or by adjusting your browser settings.
California residents may request a list of third parties to whom we disclosed personal data and may opt out of the sale or sharing of their data per CCPA provisions.
11. Children’s Data
leedstosilverdale.com is not intended for use by children under the age of 13. We do not knowingly collect or store information from children under 13 without verifiable parental consent. If you believe that a child under 13 has provided us with personal data, please contact us immediately at [email protected] so that appropriate measures can be taken.
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our data collection practices. We encourage users to check this page periodically for updates. Where legally required or where the changes are material, we will notify you of updates via appropriate communication channels.
13. How to Contact Us
If you have any questions, concerns, or complaints related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to maintaining full compliance with privacy regulations, including the GDPR and CCPA. Your privacy matters to us, and we welcome any inquiries regarding data protection or privacy practices.